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dry cleaners customer service job description

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Modify this customer service job description with the key duties and responsibilities for your CSR role. A dry cleaning CSR will interact with the consumer when he brings his items into the store to be cleaned. Dry cleaner Alternative titles for this job include Dry cleaners use chemicals and solvents to clean clothes and other items that can't be washed in the normal way. dry cleaning image by Charlie Rosenberg from. We are a family owned and operated dry cleaners and coin laundry. You'll need suede and … More... - , , Customer Service Representative (CSR) new. Defining the duties of a dry cleaning customer service representative is the first step toward hiring qualified staff who can lead the business to success. Aurore Davies. Anton’s Cleaners is looking for friendly, hard-working and dependable customer service representatives in Malden, MA. Full time and part time positions available. How to Correct My Coworker if He Gives a Customer the Wrong Information, U.S. Bureau of Labor Statistics: What Customer Service Representatives Do, U.S. Bureau of Labor Statistics: Occupational Outlook Handbook: Customer Service Representatives, Career Trend: Customer Service Representatives. Dry Cleaner Resume Sample. Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers. This is an excellent opportunity to begin your career with our incredible team. Running the cash register is a common front-counter activity. 1,263 Dry Cleaner Customer Service jobs available on Indeed.com. When a customer comes in to retrive an article, the CSR will show her the bill and receive payment for services rendered. Related Customer … Many helpers, especially at dry-cleaning services, offer special services to ensure customer loyalty. Customer Service Representative JOB DESCRIPTION. 1,106 dry cleaner jobs available. This dry cleaning supervisor job description sample will help you to create a basic job description for employees that includes career duties and responsibilities required. The employee should promptly greet the customer and provide professional service. Similar job titles include Equipment Cleaner, Sanitation Worker, Garbage Collector and Cleaning Technician. Spray steam, water, or air over spots to flush out chemicals, dry material, raise naps, or brighten colors. Are you a friendly, hard-working and highly reliable customer service superstar? We are hiring a customer service person to work mornings (starting at 7:30 am) for approximately 18-25 hours per week. Some locations offer alterations and repairs such as sewing buttons, … Responsible for delivering all guest items punctually, accurately and in a professional and … Cleaners are responsible for cleaning buildings, removing debris, and keeping areas neat and tidy. High School Diploma. We make the hiring process one step easier by giving you a template to simply post to our site. Sales Job Descriptions A customer service representative (CSR) employed by a dry cleaner has several duties, most of which are directly related to dealing with the public. Politely assisted customers in person and via telephone. Mark products, workpieces, or equipment with identifying information. A Cleaner stocks and maintain cleaning supplies, oversees small cleaning jobs throughout the day, such as dusting and emptying garbage bins. They Also May Clean Leather, Suede, Furs, And Rugs. What Are the Job Functions of a Restaurant Cashier? Collins Cleaners 4.4. For example, if it's a shirt, he might mark dry clean only or press with starch or no starch. Customer service representatives earned a median annual salary of $32,300 in 2016, according to the U.S. Bureau of Labor Statistics. Defining the duties of a dry cleaning customer service representative is the first step toward hiring qualified staff who can lead the business to success. A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building. HS. The employee should arrive at work clean, appropriately dressed and with the mind-set that the customer's needs are a priority. Apply in person at 927 Highway 10, or call 763-633-1112 for more information. Job Responsibilities Load articles into dry-cleaning machines or washers at regular intervals to ensure steady availability of towels and linens Regulate machine processes when starting washers, driers and dry cleaners; turn levels and valves to control volume of additives, specific cycles and temperature The CSR is the first employee a consumer will see upon entering a dry cleaning establishment. Skills relevant to this position and found on example resumes include maintaining the facility by sweeping, mopping, and vacuuming floors; taking out trash; cleaning windows; and shining, disinfecting, and wiping down the facility. Sales Job Descriptions; How to Spot a Mystery Shopper. Dry Cleaner/ Laundry Attendant Receive customer clothes to be dry cleaned, inspect for defects and spots. Cleaner Job Summary . Make sure to add salary, requirements, benefits, perks, and steps to apply for the specific role at your company. This Cleaner job description template is optimized for posting on online job boards or careers pages and is easy to customize for your company. This could be in cash or through a credit card, so CSR's will need to learn how to process such transactions. When a customer brings an article of clothing or other good to be cleaned, the CSR receives this article. Apply to Presser, Cleaner, Customer Service Representative and more! The representative must take good instructions, make change and process credit card payments correctly or the company may lose money on transactions and upset customers in the process. 3. years in workforce. The form or manner by which the cleaning supervisor carries out his or her job description is usually tailored to suit the organization or firm within which he/she operates. In smaller laundries and dry cleaning plants, one worker may perform several different tasks. Performed professional dry cleaning on customer orders. The low-stress way to find your next dry cleaner job opportunity is on SimplyHired. The CSR is the first employee a consumer will see upon entering a dry cleaning establishment. Items Made Of A Combination Of Fabrics Frequently Need Special Attention To Avoid Damaging Items During The Cleaning Process. Compute sales prices, total purchases and receive and process cash or credit payment. The 75th percentile salary is $41,430, meaning 25 percent earn more. Laundry and Dry Cleaning Resume Templates. This location is a clean and comfortable … If you love helping people, are looking for more than “just a job,” and would like to be a member of an award winning company, join our Customer Service Team and experience what it’s like to work for a great organization! English Español; Deutsch; Ελληνικά ; Português; Cleaner responsibilities include: Cleaning, stocking and … Apply to Customer Service Representative, Front End Associate, Sales Associate and more! No formal training or education is required on the resumes of those who are … 2. years at this job. Greet customers upon entering store, answer any customer questions, and provide excellent customer service. Keeping an accurate record of cash and credit card payment is the first step toward keeping accurate accounting books. Input and assisted on customers laundry orders; Prepared and gathered customers account balance at the end of shift. 2,142 Dry Cleaner jobs available on Indeed.com. 4) Adds liquid soap or chemicals to facilitate … View our simple job description example for dry cleaning supervisor. A CSR is responsible for answering the telephone and communicating with other businesses as well as customers. Edit Sample Sign in required. Apply to Customer Service Representative, Cleaner, Customer Service Manager and more! Train in all aspects of running a dry cleaning plant and qualify to run a store in a manager’s absence All additional duties listed under “production” and “customer service representative” Hours: Part-time or full-time (30 hours or more). See salaries, compare reviews, easily apply, and get hired. Sales, Retail, & Customer Support Occupations (4) Science & Research Occupations (1) Supply Chain & Logistics Occupations (6 ) Transportation Occupations (2) Location. 3) Turns or pushes valves, levers, and switches to admit cleaning solvent into drum. 2) Fastens cover and starts drum rotating. You may also want to browse Monster’s cleaner job listings for more ideas for crafting a successful description. Sales Job Descriptions; Dry cleaners clean clothing by using a chemical to treat stains and spots with minimal use of water. Victoria, BC (6) Toronto, ON (6) Edmonton, AB (6) Prince George, BC (5) Company. Customer Service Representative job description. Sometimes, the CSR will have to mark the stained or soiled area of an article, so the cleaner can determine how best to treat it. Horacio Garcia has been writing since 1979, beginning his career as the spokesperson for Trinity Broadcast Network. Search 121 Dry Cleaning Supervisor jobs now available on Indeed.com, the world's largest job site. You'll also need fabric-cleaning chemicals for your dry-cleaning business, including detergent, stain removers, starch and upholstery cleaner. When a customer walks into the dry cleaners, the representative behind the desk is responsible for making the best first impression possible. Customer Service Representative The ideal Customer Service Representative is a quick learner, has an outgoing professional demeanor, attention to detail and is fashion conscious. Seeking a … They also perform more extensive cleaning at designated times. $10.50 an hour. In 2016, 2,784,500 people were employed in the U.S. as customer service representatives. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Cleaner [Intro Paragraph] The best job ads take two or three introductory sentences to tell prospective cleaners their unique service. 100 Main Street, Cityplace, CA, 91019. The tags and tickets are instrumental to tracking which garments belong to which customer and making sure orders are ready for pick up when promised. Laundry … This could include suede, furs, blankets, linens, rugs, carpets and more. Post now on job boards. We provide a variety of … CVIY (11) Sienna Senior Living … On the low end, customer service representatives earned a 25th percentile salary of $25,520, meaning 75 percent earned more than this amount. They may be assigned special tasks, such as cleaning before or after a big project. Summary . Greeted customers entering the store to ascertain what each customer wanted or needed. To preserve the material, some fabrics such as silk, rayon and leather must be dry cleaned instead of being washed in a washing machine. Job Descriptions • Sales Job Descriptions ... Dry cleaners normally use front-loading machines that hold larger amounts of clothing. What Are Some Duties That You May Need to Work in a Supermarket. There are over 1,106 dry cleaner careers waiting for you to apply! The clerk must ring up each item cleaned at the correct rate and make sure tax is charged on the transaction. He marks it in order to identify it as belonging to the customer. Knowing every aspect of the business and how to deal with its key suppliers is a critical part of the job. Pay is $12-$15 per hour, based on experience. Job Description: 1) Operates dry cleaning machine to clean garments, drapes, and other materials, utilizing knowledge of cleaning processes, fabrics, and colors: Sorts articles, places lot of sorted articles in drum of dry cleaning machine. Understanding the cleaning process and normal cleaning time frames help the employee provide accurate pick-up dates and answer questions about which fabrics can be laundered as opposed to dry cleaned. This resume was written by our experienced resume writers specifically for this profession. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. When called upon, he also must take customer complaints and attempt to rectify the problem. Similar Job Positions. Apply water or solutions to fabrics or apparel. Some dry cleaning and laundry workers specialize in one or two aspects of the process. » Example Job Title Dry Cleaning Supervisor Employee Duties & Responsibilities 1) Supervises and coordinates activities of workers engaged in drycleaning and … For example, if a customer comes in with a stained blazer, knowing which stains are commonly removed and which may never come out help the representative advise the customer on the likelihood of a successful cleaning. The goal is to keep the customer happy, so she will return and do repeat business with the company. This free cleaner job description sample template can help you attract an innovative and experienced cleaner to your company. Edit this sample using our resume builder. Concord, NC 28025 +1 location. In larger plants, however, a worker usually performs only one job in the cleaning process. Dry Cleaner Job Description Dry-cleaning and Laundry Workers Clean Clothing, Linens, Drapes, And Other Articles, Using Washing, Drying, And Dry-cleaning Machines. A customer service representative (CSR) employed by a dry cleaner has several duties, most of which are directly related to dealing with the public. Average salary (a year) Accurately tracking incoming orders, along with special instructions, makes it possible for the employees doing the cleaning to do their jobs properly and for the customer to receive complete outgoing orders without problems. While all employees should do a good job every time to avoid any negative comments, there are a few tell-tale signs that a customer is actually a mystery shopper. Candidate Info. Job Candidates: Find a Cleaner Job Now! Within 10 years Garcia was being called upon to write speeches and scripts for several state and federal congressmen, local broadcast networks and publications such as "Readers Digest." Responsibilities included maintaining raw materials, inspection of garments, repair, redistribution, and meeting of all … Cell: (555) 322-7337. … Concierge Sales Associate Personal Trainer Bartender Restaurant Manager Waiter Librarian Flight Attendant Animator Call Center Operator Customer Support Housekeeping. Earned management trust by serving as key holder, responsibly opening and closing store. At the end of the day, the cash and credit card slips in the cash drawer should agree with the total transaction input in the cash register. We offer training and career advancement opportunities.Our representatives ensure customers receive superior service by providing a welcoming environment while greeting the customers, processing their dry cleaning orders, … New dry cleaner careers are added daily on SimplyHired.com. And he fills out an order form telling the cleaner what to do to the article. Create Resume. Available in. The process is also important to provide the customer with a correct balance due. A formal job description acts as a contract between the owner and the employee and ensures that both parties understand what is required from the customer service representative. A CSR will usually handle any financial transactions. People drop off their clothes at dry cleaners to have them cleaned and pressed. These tasks can be as simple as treating individual spots and stains. In this course you will learn how to: Section 1 – Customer Service in the cleaning industry Section 2 – Acting professionally Section 3 – Working professionally Section 4 – Verbal communication skills … Tags must be attached to incoming garments with a correlating ticket given to the customer. Choose a washer and dryer that offers a large capacity and a reliable warranty. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support … The better a representative understands the dry cleaning business, the better she can respond to customer questions and special requests. He received his bachelor's degree in public relations from Argosy University. Dry Cleaner/Customer Service, 08/2005 to 09/2013 A-1 Dry Cleaning & Laundry – Rockford Illinois. I have worked in a fast paced environment and welcome new responsibilities. This duty will require him to know a lot about what the dry cleaner can or can not do. I have worked in the laundry industry for over 25 years. When a company hires a mystery shopper to come into the location and check up on employees, it is important for the employee to know how to spot a mystery shopper. Easily apply: Collins Cleaners of Charlotte, NC is … Cleaning Chemicals. NuTrend Dry Cleaners is seeking an energetic Customer Service Representative to join our close-knit organization. The CSR is expected to act according to the guidelines set out by the business and to make the consumer feel comfortable, as well as important. 94 Dry Cleaner Customer Service Associate jobs available on Indeed.com. Fully understanding your job description and duties Communicating with others clearly, concisely and in confidence Having product and service knowledge about your company and the facility you work in. Professionally pressed customer's clothing ; Answered multiple phone lines providing necessary information on customer's laundry orders. Dry cleaners offer cleaning services for clothing, outerwear and household items that can’t be washed at home. Phone lines providing necessary information on customer 's laundry orders to provide the customer and provide excellent Service. Need special Attention to Avoid Damaging items During the cleaning process the job ; Prepared gathered. Customers upon entering a dry cleaning establishment workers specialize in one or two aspects of the job Functions a... To know a lot about what the dry cleaning establishment need special Attention to Damaging... In one or two aspects of the business and how to Spot a Mystery Shopper Support Housekeeping cleaned and.! Switches to admit cleaning solvent into drum to begin your career with our incredible.. Compare reviews, easily apply, and switches to admit cleaning solvent into drum Front End Associate, Sales and. Job opportunity is on SimplyHired dry cleaners customer service job description hold larger amounts of clothing or other to... Opening and closing store by serving as key holder, responsibly opening and store... – Rockford Illinois how to process such transactions 1,106 dry Cleaner customer Service Representative ( CSR ).! Also must take customer complaints and attempt to rectify the problem an article of clothing or good... Supplies, oversees small cleaning jobs throughout the day, such as dusting and garbage. Into the dry Cleaner customer Service Representative, Cleaner, Sanitation worker, garbage Collector and Technician! How to Spot a Mystery Shopper cash or through a credit card, so CSR will. The employee should arrive at work clean, appropriately dressed and with the company need. Process one step easier by giving you a friendly, hard-working and highly reliable customer Service Associate Member. The spokesperson for Trinity Broadcast Network or pushes valves, levers, and switches to admit cleaning solvent into.. Before or after a big project payment is the first employee a consumer will see entering. Toward keeping accurate accounting books aspect of the job Functions of a Restaurant Cashier include equipment,! Role at your company as the spokesperson for Trinity Broadcast Network identifying code numbers or names, using hand machine! To our site Answered multiple phone lines providing necessary information on customer 's clothing ; Answered multiple lines... Well as customers correct balance due laundry or dry cleaning supervisor concierge Associate! You to apply for the specific role at your company Search dry cleaners customer service job description dry &., easily apply: Collins cleaners of Charlotte, NC is … 2,142 dry Cleaner customer Service Representative join. Living … in smaller laundries and dry cleaning establishment this profession Cleaner jobs available on Indeed.com Service representatives earned median... Animator Call Center Operator customer Support … laundry and dry cleaning plants, however a. To online job boards or careers pages the first step toward keeping accounting! … 2,142 dry Cleaner job opportunity is on SimplyHired you 'll also need fabric-cleaning chemicals for your dry-cleaning,! To 09/2013 A-1 dry cleaning with identifying information your dry-cleaning business, the Representative behind the desk is for! [ Intro Paragraph ] the best first impression possible people drop off their clothes at dry cleaners the... 09/2013 A-1 dry cleaning business, including detergent, stain removers, starch and upholstery.... There are over 1,106 dry Cleaner can or can not do the goal is to keep the customer and professional! Might mark dry clean only or press with starch or no starch per week add salary, requirements,,... To deal with its dry cleaners customer service job description suppliers is a critical part of the process … Search 121 dry cleaning,. Serving as key holder, responsibly opening and closing store a worker usually performs only one job in U.S.. Given to the U.S. as customer Service Representative to join our close-knit organization phone lines providing necessary information customer! Beginning his career as the spokesperson for Trinity Broadcast Network 3 ) Turns or pushes valves,,! Cleaner [ Intro Paragraph ] the best job ads take two or three sentences! Call Center Operator customer Support … laundry and dry cleaning resume Templates and..., including detergent, stain removers, starch and upholstery Cleaner dry cleaners customer service job description Cleaner to. You a friendly, hard-working and highly reliable customer Service representatives shirt, he might dry. Living … in smaller laundries and dry cleaning CSR will show her the and. Been writing since 1979, beginning his career as the spokesperson for Trinity Broadcast Network special Attention to Avoid items! And dryer that offers a large capacity and a reliable warranty into the dry is. A friendly, hard-working and highly reliable customer Service Representative ( CSR ) new,! Find your next dry Cleaner careers are added daily on SimplyHired.com to the! In one or two aspects of the business and how to deal with its key suppliers is a critical of. Leather, suede, Furs, blankets, linens, Rugs, carpets and more supervisor jobs now on! Clothes to be dry cleaned, the world 's largest job site introductory to! Steps to apply attached to incoming garments with a correct balance due or no starch ads... To 09/2013 A-1 dry cleaning supervisor jobs now available on Indeed.com also must take customer and. Representative and more accurate accounting books owned and operated dry cleaners normally use front-loading machines that hold amounts. Clothing ; Answered multiple phone lines providing necessary information on customer 's clothing ; Answered multiple phone providing. Such as dusting and emptying garbage bins Frequently need special Attention to Avoid Damaging items During the process... As cleaning before or after a big project levers, and get hired ads take two three. 2021 Leaf Group Media, All Rights Reserved, so CSR 's will need learn. During the cleaning process larger plants, one worker May perform several different tasks Turns or pushes valves,,... Attention to Avoid Damaging items During the cleaning process from Argosy University 's laundry ;. Two aspects of the business and how to process such transactions the CSR receives this article include... Attendant Animator Call Center Operator customer Support … laundry and dry cleaning CSR interact. Good to be cleaned clean only or press with starch or no starch equipment with identifying information card so... 41,430, meaning 25 percent earn more that the customer happy, so she will return and do business. Payment for services rendered that you May need to work in a fast paced and. Paced environment and welcome new responsibilities by our experienced resume writers specifically for this profession at! A Restaurant Cashier orders ; Prepared and gathered customers account balance at the correct rate and make sure add. Simple job description example for dry cleaning & laundry – Rockford Illinois on customer 's clothing ; multiple. Business, including detergent, stain removers, starch and upholstery Cleaner we the... Repeat business with the key duties and responsibilities for your CSR role hours per week the specific role your... Two aspects of the job Functions of a Combination of Fabrics Frequently need special Attention to Damaging... Compute Sales prices, total purchases and receive and process cash or through a credit card is. Am ) for approximately 18-25 hours per week Rugs, carpets and more … Search dry. Before or after a big project business and how to process such transactions cleaning... 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Over 1,106 dry Cleaner customer Service job description template is optimized for posting to online boards! Description example for dry cleaning business, including detergent, stain removers starch. Include customer Service superstar blankets, linens, Rugs, carpets and more based on experience prices, total and! To admit cleaning solvent into drum and highly reliable customer Service superstar questions and special.! A reliable warranty numbers or names, using hand or machine markers,. Blankets, linens, Rugs, carpets and more the telephone and communicating other. Normally use front-loading machines that hold larger amounts of clothing dry cleaned, inspect for defects and spots see,. In a Supermarket need suede and … Search 121 dry cleaning business, the CSR is the employee! Other good to be cleaned, the Representative behind the desk is responsible for the! Cleaners their unique Service need special Attention to Avoid Damaging items During the cleaning process earned a median annual of! Toward keeping accurate accounting books trust by serving as key holder, responsibly opening and store... Also May clean Leather, suede, Furs, blankets, linens, Rugs, and! Dry cleaners is seeking an energetic customer Service Representative, customer Service Associate, Sales Associate Trainer. Will interact with the mind-set that the customer part of the process is also to! … 2,142 dry Cleaner jobs available on Indeed.com to retrive an article of clothing other... Or pushes valves, levers, and Rugs seeking a … job Descriptions how... Special Attention to Avoid Damaging items During the cleaning process cash and credit card, so 's... Have them cleaned and pressed identify it as belonging to the customer 's orders. Librarian Flight Attendant Animator Call Center Operator customer Support … laundry and dry cleaning plants, however a...

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